Minimum order value for domestic orders is 50 € net (abroad 100 €)
Delivery will be made by DPD.
Up to 99,99€ net invoice value, we charge a net freight flat rate of 5 €/package,
thereafter (from 100 € net value of goods) we deliver free of charge within Germany.
- except Koshi and Zaphir Chimes.
Koshi and Zaphir Chimes:
For Koshi and Zaphir Chimes, a flat rate shipping fee of 5 € net per package is charged, regardless of the invoice value. (Up to 100 chimes ALWAYS 1 package)
Accepted payment methods
- Prepayment by bank transfer
- direct debit*
- Invoice (subject to change)
Deferred direct debits:
If you have selected the SEPA direct debit payment method, the amount will be collected a few days after the invoice is issued. Please ensure that you have sufficient funds in your account. If a direct debit fails, a flat-rate processing fee of 10 € net will be charged. Please understand that this payment method will be blocked for you after a failed direct debit.
*SEPA direct debits are automated, so it may be that your parcel has not yet arrived, but the Sepa direct debit has already been instructed. This is due to the delivery times of our parcel service.